PRIVACY POLICY – SHARING OF PERSONAL DATA

The protection of personal data is a priority for Rifai France SAS.

In accordance with the applicable European and national regulations, in particular Law No. 2004-801 promulgated on 6 August 2004 on the protection of individuals with respect to the processing of personal data, Law No. 2018-493 promulgated on 20 June 2018 on the protection of personal data, and the General Data Protection Regulations (“GDPR”, No. 2016-679), of which you are informed, Rifai France SAS collects and processes your personal data, in particular, to allow the mere execution of sales, deliveries and monitoring of Customer relations.

Rifai France SAS implements all technical, legal and IT measures to protect the personal data throughout the duration of the contractual relationship and after its end within a period in accordance with the applicable regulations.

 Collection of your personal data

The controller of your personal data is: Rifai France SAS (help@alrifai.com).

To this end, Rifai France SAS collects the following data: names and surnames, postal address and postal code, email address, telephone/fax number, date of birth and your payment or credit/debit card information.

The processing of your personal data allows us to complete the contracts that we enter into with you, in particular if you place an order via the Rifai France SAS website, or to pursue our legitimate commercial interests listed herein below.

We collect your personal data through the order forms in order to ensure the follow-up of your order, the sending of promotional offers, for statistics purposes, and for the creation of a customer database for our CRM (Customer Relationship Manager).

At any given time, you can refuse to have your personal data collected, you can access their content, rectify them and request the deletion of your personal data by contacting the controller on the above-mentioned address.

 Cookies

When browsing our website, you will be required to accept the functional cookies (connection witnesses). The functional cookies are useful, as they allow us particularly to identify you during your connection, and they allow the traceability of your navigation on our website, your geolocation and any other relevant information for the mere purpose of improving your experience or for commercial and/or statistics purposes.

Performance cookies are used to allow us to improve the functionality of our website and the speed of processing your orders. Social networks and advertising type cookies are also used to improve the targeting of advertisements and marketing campaigns.

You can at any time modify your preferences by going to the “Cookies Settings” on our website.

Sharing your personal data

We share your personal data with the following third parties who help us use it:

  • Shopify to serve our online store. You can visit: https://www.shopify.com/legal/privacy;
  • Google Analytics to assist us understand how our customers use the website. You can visit: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we can also share your personal data for compliance with the applicable laws and regulations, respond to a subpoena, search warrant or any other legal request for information, if necessary, or to protect our rights.

As described above, we use your personal data to propose to you targeted advertisements or marketing communications likely to interest you (cookies). For more information about how targeted advertising works, you can visit the educational page of the Network Advertising Initiative (“NAI”) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt-out of the targeted advertising through:

Moreover, you can opt-out of some of these services by visiting the opt-out portal of the Digital Advertising Alliance at: http://optout.aboutads.info.

If you are a European resident, you can access your personal data and request a soft copy of your personal data, or request that your personal data be modified in case of inaccurate, incomplete, updated, or deleted information by contacting us via the above-mentioned contact details.

Your information is likely to be transferred to third countries outside the European Union, such as Canada, the United States, and Lebanon. In such a case, we guarantee to take all reasonable steps to ensure that the transfer and the storage of your data meet the obligations imposed by European legislation, by the implementation of the appropriate technical and regulatory measures. In addition, we undertake to respect the processing of your data by applying the necessary guarantees concerning its use. When personal data is transferred within the Rifai Group, we apply intra-group personal data transfer agreements. In the event of sharing the data with third parties outside the European Union, we apply adequate, or at least equivalent, protection in accordance with the GDPR (Article 42, paragraphs 1 and 3) and the applicable laws on the protection of personal data.

You can file a complaint before the “Commission Nationale de l’Informatique et des Libertés” National Commission for IT and Freedoms (“CNIL”) as follows:

  • on the CNIL website: in some specific cases, via the online complaint teleservice;
  • By post by writing to: CNIL – Complaints service – 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07.

Storage of your personal data

When you place an order on the website, we keep your order information for our records for a period of three (3) years as from the date of your last connection (being the date of your last order), unless and until you ask us to delete this information.

Some of your personal data may be kept longer in order to allow Rifai France SAS to comply with certain legal obligations, particularly in terms of the applicable consumer law or tax obligations.

Minors

The website is not intended for individuals under the age of 16.

Changes

We may update this privacy policy in order to reflect, among other things, the changes to our practices or for any other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have any questions, or if you would like to file a complaint, please contact us by email at help@alrifai.com or by post at the following address: Rifai France SAS – 109, Victor Hugo avenue, 75116, Paris – France.